At dz22, your personal data is handled with the same care and discretion we apply to every aspect of the platform. This Privacy Policy explains exactly what information we collect from Pakistani players, how we use it, who we share it with, and the rights you have over your own data.
Privacy at dz22 is not a legal formality — it is a core part of how we operate. Here is a plain-English summary of the six key privacy principles that govern how your data is handled on the dz22 platform.
dz22 only collects the personal information that is strictly necessary to provide the platform's services, verify your identity under KYC requirements, and comply with applicable anti-money laundering obligations. We do not collect data for its own sake.
All data transmitted between your device and the dz22 platform is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive data including CNIC details, financial information, and account credentials is encrypted both in transit and at rest on our servers.
dz22 does not sell, rent, or trade your personal information to third parties for commercial purposes. Data shared with third parties is limited to what is strictly necessary for service delivery — payment processing, identity verification, and regulatory compliance.
Registered dz22 players have the right to access, correct, restrict, and request deletion of their personal data at any time. Marketing communications can be opted out of immediately via Account settings or by contacting support. Your data is yours.
dz22 retains player data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is deleted or anonymised within 5 years of account closure where permitted by law.
In the unlikely event of a data breach that affects your personal information, dz22 will notify affected players without undue delay and will take immediate remedial steps to contain the breach and prevent recurrence.
As a dz22 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected].
Request a complete copy of all personal data dz22 holds about you. We will respond within 30 days.
Request correction of any inaccurate or incomplete personal data held in your dz22 account.
Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention obligations.
Request that dz22 temporarily restrict the processing of your data while a correction or objection request is being evaluated.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your personal data for direct marketing purposes. Your objection will be actioned immediately upon receipt.
1.1 dz22 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with the dz22 platform, whether as a registered player, a prospective player browsing the site, or a visitor accessing public content.
1.2 This Privacy Policy applies to all personal data collected by dz22 through: the dz22.pro website and all sub-pages; the dz22 mobile platform; customer support interactions via live chat, email, or telephone; and any other channel through which dz22 collects personal information from players or prospective players in Pakistan.
1.3 dz22 processes personal data in accordance with applicable international data protection standards and the requirements of its gaming licence. We are committed to transparency — if you have any questions about how your data is handled, our support team is available 24/7 at [email protected].
2.1 dz22 is the data controller in respect of all personal data collected through the dz22 platform. As data controller, dz22 determines the purposes and means by which your personal data is processed.
2.2 Where dz22 engages third-party service providers to process personal data on its behalf (for example, payment processors and identity verification providers), those parties act as data processors under dz22's instructions and are contractually bound to process data solely for the purposes specified by dz22 and to maintain appropriate security standards.
3.1 dz22 collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | Bank account details, JazzCash / EasyPaisa wallet numbers, transaction history | Deposits & withdrawals |
| Gaming Data | Bet history, game sessions, wager amounts, win/loss records, bonus usage | Active gameplay |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Site visits & logins |
| Communication Data | Support chat transcripts, email correspondence | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Registration & Account settings |
3.2 dz22 does not collect special category data (such as biometric data, health data, or racial/ethnic origin) unless specifically required for regulatory compliance purposes and only with your explicit consent where required.
4.1 Directly from You: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or update your Account preferences, you provide personal data directly to dz22.
4.2 Automatically: When you access the dz22 platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, referring URL, and session activity. See Section 7 for full details on cookies.
4.3 From Third Parties: dz22 may receive personal data about you from third-party sources in limited circumstances, including:
5.1 dz22 processes personal data for specific, identified purposes and only where a valid legal basis exists for doing so. The table below sets out the primary purposes for which dz22 processes personal data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification (KYC) | Legal obligation / Legitimate interest |
| Processing deposits and withdrawals in PKR | Performance of contract |
| Anti-money laundering and fraud prevention | Legal obligation / Legitimate interest |
| Responsible gaming monitoring and intervention | Legitimate interest / Legal obligation |
| Customer support and dispute resolution | Performance of contract / Legitimate interest |
| Sending promotional communications (where opted in) | Consent |
| Platform analytics and improvement | Legitimate interest |
| Regulatory reporting and compliance | Legal obligation |
6.1 dz22 does not sell, rent, or trade your personal data. We share personal data with third parties only where necessary and only in the following circumstances:
7.1 dz22 uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience, and analyse site usage. The following categories of cookies are used on the dz22 platform:
7.2 You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the dz22 platform, though some personalisation features may be reduced.
8.1 dz22 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to any individual.
9.1 dz22 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
9.2 While dz22 employs industry-standard security practices, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your Account credentials and should never share your password with any third party. If you suspect your Account has been compromised, contact dz22 support immediately.
10.1 dz22 may transfer your personal data to countries outside of Pakistan in connection with the delivery of platform services — for example, where third-party technology infrastructure, payment processors, or KYC providers are located in other jurisdictions.
10.2 Where personal data is transferred internationally, dz22 ensures that appropriate safeguards are in place to protect the data at a standard equivalent to that applied within the dz22 platform. This may include contractual data transfer clauses, adequacy decisions, or equivalent binding protections.
10.3 By registering an account with dz22 and accepting this Privacy Policy, you consent to the international transfer of your personal data as described in this section.
11.1 The dz22 platform is strictly intended for individuals aged 21 and above. dz22 does not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the registration and KYC process.
11.2 If dz22 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. Any balance held in such an account will be forfeited.
12.1 dz22 may send you promotional communications by email, SMS, or push notification about bonuses, new games, sporting events, and platform news — but only where you have explicitly opted in to receive such communications during registration or via your Account settings.
12.2 You can opt out of marketing communications at any time by:
12.3 Opting out of marketing communications does not affect the receipt of transactional or service-related communications, such as deposit confirmations, withdrawal notifications, KYC requests, or security alerts, which are sent as part of the core service and cannot be disabled while your account is active.
13.1 To exercise any of your data rights as described in this policy (access, rectification, erasure, restriction, portability, or objection), please contact the dz22 data team at [email protected] with the subject line "Data Rights Request".
13.2 dz22 will acknowledge your request within 5 business days and will fulfil verified requests within 30 calendar days. In exceptional cases where the volume or complexity of requests requires additional time, dz22 will notify you within the initial 30-day period and provide an updated timeline.
13.3 dz22 may require you to verify your identity before processing a data rights request to ensure your data is not disclosed to or altered by an unauthorised third party.
13.4 Please note that certain data rights may be limited where processing is required for compliance with legal obligations — for example, KYC and transaction records that must be retained for anti-money laundering regulatory purposes cannot be deleted on request prior to the expiry of the mandatory retention period.
14.1 The dz22 platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected through the dz22 platform. dz22 has no control over and accepts no responsibility for the privacy practices of any third-party websites linked from the dz22 platform.
14.2 Before providing personal data to any third-party website, you should review that party's own privacy policy to understand how your information will be used.
15.1 dz22 reserves the right to update or amend this Privacy Policy at any time. The current version will always be accessible on this page, with the effective date clearly stated at the top of the document.
15.2 Where changes are material — for example, where new categories of data are collected, new third-party sharing arrangements are introduced, or data rights are affected — dz22 will notify registered players by email at least 14 days before the changes take effect.
15.3 Your continued use of the dz22 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the platform and may request Account closure.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by dz22, please contact our support team using the details below:
16.2 dz22 takes all privacy queries seriously. If you feel your concerns have not been addressed adequately through our internal process, you may escalate your complaint to the relevant data protection or gaming regulatory authority under whose jurisdiction dz22 operates.
dz22 is built on trust, security, and transparency. Now that you understand exactly how your personal data is protected, explore what Pakistan's premier online casino and sports betting destination has to offer. Players must be 21 or older.